Custom WhatsApp API solutions

Your WhatsApp, custom-built.

Other providers sell one tool to everyone. We build yours. Your flows, your CRM, your systems — connected to WhatsApp and designed around how your business actually works.

Built to your requirementsIntegrates with any CRMWe build, launch & run it

How we’re different

Every business is different. So we build WhatsApp around yours.

Same customer, same question — see how a ready-made tool and Crawdle reply.

  • Understands the question and answers itOthers: a fixed “Reply 1, 2 or 3” menu
  • Books, takes orders and payments in the chatOthers: the customer still has to call
  • Synced with the software you already useOthers: data copied by hand
  • Built, launched and run by our teamOthers: you set it up yourself
Business account

Broadcasts + auto-replies

One message. Every customer journey handled.

Customers tap a reply and Crawdle answers in under a second — booking appointments, taking orders and payments, sharing updates — around the clock.

See it for your industry

  1. Send a message with reply buttonsA photo, the customer’s name and one-tap options like “Book an appointment” or “Order now”.
  2. Every tap gets an instant answerBookings, prices, payments and updates — handled without anyone on your team online.
  3. Your team takes over when needed“Talk to us” hands the chat to the right person, with the full history.
9:41
A
Aarna Boutique Business account
Tap a reply to try it

One inbox for every conversation your business has.

From the first “hi” to the repeat order, Crawdle handles the routine automatically — and gives your team one place to handle the rest.

A
Aarna Boutique Business account
Hi, what are your store timings? And do you deliver to Pune?
We’re open 10 AM – 9 PM, Mon to Sat. And yes — Pune orders arrive in 2–3 days, free above ₹999.
Browse the collectionTalk to our team

Replied in 3 seconds — at 11:48 PM, with no one online

A
Aarna Boutique Business account
Hi, I need 40 custom t-shirts for an office event.
Happy to help! What’s your deadline, and a budget per piece?
Next Friday. Around ₹400 each.
Lead saved · Assigned to Rohit
Thanks! Rohit from our team will send you a quote within the hour.

Qualified and assigned before a salesperson opens the chat

A
Aarna Boutique Business account
Is the silk kurta still on sale?
Silk kurta₹1,399₹1,999
Yes — only 3 left at the festive price.
Pay ₹1,399 via UPI
Payment received · Order #1043

₹1,399 collected inside the chat

A
Aarna Boutique Business account
Order #1042 confirmed. Thanks for shopping with us, Aarav!
Your order has shipped with Delhivery. Tracking ID: DL48213
Out for delivery — arriving today by 6 PM.
Got it, thank you!

Sent automatically at every step of the order

A
Aarna Boutique Business account
My parcel arrived damaged.
Sorry about that! Could you share a photo? I’ll connect you with our team.
Here you go
Assigned to Priya · High priority
Priya · Aarna BoutiqueHi Aarav, a replacement ships today. No need to return the damaged one.

Resolved in 6 minutes, with the photo and order already in the chat

A
Aarna Boutique Business account
30% off everything
Hi Aarav, our Festive Edit is live. As a VIP, you get 30% off until Sunday.
Shop the sale
2,340Sent
89%Read
318Replied

One message, 2,340 customers — and 318 conversations started

Pricing Plans

Starter
₹799 / month
Enjoy, to get started:
  • ✓ 1,000 conversations / mo
  • ✓ Up to 3 agents
  • ✓ Team inbox & quick replies
  • ✓ Broadcasts & templates
  • ✓ Free onboarding
Get Started
Scale
₹4,999 / month
Everything in Growth, plus:
  • ✓ Unlimited conversations
  • ✓ Unlimited agents
  • ✓ AI chatbots & routing
  • ✓ Dedicated success manager
Get Started

Any doubts?
We’re here to help

Do I need my own WhatsApp API access?

No. As an official Meta partner, Crawdle handles the entire setup for you — from number registration to verification — so you’re live without any technical work.

How long does it take to get started?

Most businesses are up and running within a day. Our team guides you through verification and helps build your first flows.

Can I integrate with my existing tools?

Yes — connect Shopify, WooCommerce, Google Sheets, your CRM, and more, or build anything custom with our API and webhooks.

How does message pricing work?

WhatsApp charges per conversation through Meta. We pass these through transparently with no markup, and every plan includes free conversations each month.

Is my data secure?

All conversations run over WhatsApp’s end-to-end encrypted infrastructure, and your account data is stored securely with strict access controls.

“
Crawdle transformed how we talk to customers. Faster replies, higher sales, and a team that finally works from one place.
Aisha RahmanHead of Growth, Nova Retail